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Scroll down to find Permissions and tap on it.Ħ. Tap and hold on its icon until options show.ĥ. Go to the screen where WhatsApp is located.ģ. Swipe up from the bottom of the screen to pull up the app drawer.Ģ. So follow these steps to make sure the permissions are correct:ġ. It is possible that the permissions were changed and that WhatsApp is no longer allowed to use the microphone. The next thing for you to do if the problem continues after the restart is to check the permissions of the app. If the microphone still won’t work properly on WhatsApp during video calls after this, then move on to the next solution.
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It will refresh the memory as well as reload all services. Thus, the first thing that you have to do is the reboot. If you’re one of the users that’s bugged by this problem, here’s what you should do:Īt this point, it is possible that the cause of the problem is a minor glitch in the system, or the firmware itself just needs to be refreshed. But it always shows me that my reset fails due to failure to connect to my device.Most of the time, this problem isn’t really that serious as long as the issue isn’t with the hardware. and the "reset device" popped out asking me to press and holed the power button for 10 seconds.
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I was trying to restore mine with an old backup file, so we followed those steps, depending on where you're at you can go from there.įorgive for my shallow. The "Blackberry087b(or something) - I renamed mine) but it should show up as a device at the bottom and don't click on it, just hover over it and chose "set up". Your comp should then recognize device, therefore allowing Link too as well.
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Then I restarted my computer (even though after installing BB Link, it automatically restarted then) and then bring it back up. With BB Link pulled up, click on the double arrows at the bottom and chose "remove device" - for me that was the ONLY thing I could do, because it wasn't recognizing my device. Basically, they had disconnect - then had me pull the battery and sim from my phone. I had the SAME problem too, have about 15mins with Tmobile support and then another 20mins with BB support, we got it working. I tried to figure it out myself and after an hour and extreme frustration and wanting to take this phone back I called and it seemed like an easy fix. I was trying to restore mine with an old backup file, so we followed those steps, depending on where you're at you can go from there.Īll in all, restart the phone and comp and it should work. PLEASE HELP MEI had the SAME problem too, have about 15mins with Tmobile support and then another 20mins with BB support, we got it working. I bought a Q10 today and wanted to link it to my computer.ĭownloaded the BLACKBERRY LINK but after installing it and then after installing it, it won't connect to it.
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